Introduction: Examples of good communication skills
Have you ever wondered what would be examples of good communication skills?
If you’ve been looking for an answer then you’ve come to the right place because it’s a question that comes up more often than not.
That is:
”Dr Ro give us some examples of good communication skills.”
Now this is a big broad question and of course, it could be argued well, it depends on what environment you are in.
- Are you standing in a large audience?
- Are you one to one in a meeting?
- Are you talking to your kids in an intimate conversation? Is it a business meeting?
This being said, irrespective of which environment you’re communicating with or in, there are actually some really cool tools you can implement very quickly that will help you communicate more effectively and get those good communication skills across.
I’m going to list four for you, in order for you to get started on improving your own communication skills.
Those of you who know me well, my whole Communicating With Impact™ system has 38 components, all designed to work in harmony with one another.
When people say give me some examples of good communication skills, I say – “there are about 38 of them” and they will naturally say, “that’s too much at this stage, can you simplify it?”
I can, but bear in mind that I’m simplifying this down so you have skills to implement immediately.
Number one: is that you’ve got to have a clear message.
The first example examples of good communication skills to focus on is knowing what the message is you want to get across (before you even start the conversation).
Good communication skills means:
- Not overdoing your communication
- Avoiding over saturating what you are saying
- And not spewing on them as much as possible (verbal barrage).
So that means having a clear message when you go in to talk to somebody because when they’re listening to you, they’re processing lots of stuff, including things outside of what you are saying:
- Distractions – the phones going off
- Loud Noises – maybe they’ve got kids in the background
- Internal dialogue – they’ve got work stress
Whatever is going on with them, be conscious of how clear your message is – can it cut through the noise? Because you may go in and pitch an idea or present them with a new concept or want to persuade them to do something (this will be dependant on what you want to get out of the communication).
So in simply terms, if you go in with too much information and it’s overloading them, they’re not going to process it.
They’re going to walk away and they may feel a bit fuzzy.
In other words, they won’t completely understand what you’re talking about or not necessarily going away with the key message you want to get across.
So be absolutely clear on what the message is or the key messages are that you want to get across.
The second: is engagement
There are several ways to engage someone instantly and then keep them engaged throughout your communication. So engagement is fundamentally an example of good communication skills.
One component within engagement to be aware of is using your body language effectively.
Flipping the question back to you, when you talk to someone at the moment – are you engaging them with your body language?
This is worth noting down:
The biggest impact when communicating, comes from our physiology, over 60% of what we say and do is most impacted by our body language (non-verbal communication).
https://youth-time.eu/
So remember what we discussed in tip number one – I want to get the key message across to you and my body language portrays how I feel.
Now you can’t be over the top with your body language all the time but remember we’re talking about good communication skills. It’s knowing how to tie in what you’re saying with your body language – your hands, eyes, breathing, tonality in your face and the tonality in your voice as well.
At more advance levels we can introduce:
- Vocal engagement
- Physiological engagement
- Language patterns
As you can tell there are lots of techniques to engage people beyond body language.
And to save you time having to study the world of communication, I have my easy to access system which gives you exactly what you need to know and more importantly – what you need to apply.
So communication becomes less about theory and more about practical application.
The third: is your style.
Let’s now look at another examples of good communication skills – style! Now I’m not talking about your hairstyle or dress style, I’m talking about the delivery style.
What you need to know at this stage is that there are four key delivery styles.
When it comes to delivery styles a lot of people don’t realise they’re one-dimensional.
I experienced this first hand in my early days. Because of my job, I have to deliver it in a certain way.
I come from an engineering background I was very much focused on providing information. This is a good time to introduce one of the styles – the messenger.
The message delivers facts and information (you can see why I did this as an engineer).
If you stay in that zone for too long and you’re just relaying more information, the reality is people get bored. (And worse, switch off all together).
So you’ve got to learn to change the style and understand what styles are and see how they impact the person.
For now however, just become aware of what style you typically deliver in.
Number four: is observation.
The final examples of good communication skills is – observation.
Imagine communicating at a live event when you’re presenting to one person one-to-one to an audience. Think about whether it’s in front of the camera or in-person.
I want you to start to learn (and practice) to observe people’s reaction to you – as you deliver your message.
This skill can be developed.
In my communications system, I have these three key areas:
- You
- Them
- The environment
Within the are ‘Them’, is a sub-component – Observation. This is where you’ll observer the other person. Including – making sure the person you’re looking at is listening, receiving, engaging and responding. Then accordingly adjusting to whatever you are observing.
For example, if they’re looking sleepy you’ve got to switch very quickly and pivot to a different approach – adapt your body language to better engage them. Or if they’re really mesmerised by you – shift them now to a different place in the conversation because remember you’ve got a message you want to get across to them (mesmerising is just a bonus).
By now you can see how my system works in harmony. By observing, you can go back to number one, in order to really get your clear message across with impact.
In summary: Examples of Good Communication Skills
So there you have it, four ways in which you can improve your overall communication skills and get more impact with whoever you are talking to.
My final tip will be to look at great communicators you admire and see if you can notice the examples of good communication skills you have learned in this post.
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